Terms & Conditions

Please read these Terms and Conditions carefully before using this Website.

CUISINEPASTEL.COM is the property of LBAS Inc., the parent company of Cuisine Pastel.

These Terms and Conditions constitute a legal agreement. Any use whatsoever of CUISINEPASTEL.COM (including “Website”, “we”, “us” and “our”) and the Services (including “Boutique”) which are owned and offered jointly by LBAS and Cuisine Pastel, including but not limited to: (i) visiting; (ii) browsing; (iii) using the Boutique; (iv) any other activity as an account holder on CUISINEPASTEL.COM, constitutes acceptance of these Terms and Conditions by the User (including “Customer” and “you”).

The Services offered by Cuisine Pastel are subject to acceptance without modification of all these Terms and Conditions, including the PRIVACY POLICY, and of any other operating rules, policies and procedures that Cuisine Pastel may publish or update on the Website at any time.


If you have a question regarding the Terms and Conditions of this Website, or any other question, please contact our Customer Service team by sending an email to [email protected].

Failure to comply with these Terms and Conditions in any way whatsoever may result in the revocation of eligibility to use the Services of CUISINEPASTEL.COM.

The Services provided by this Website are available only to persons 18 years of age or older, those under age 18 who are accompanied by a parent or guardian, or those who have the permission of a parent or guardian.

The User of the Website and its Services vouches that they are old enough to enter into a legal agreement, and guarantees the veracity and accuracy of the information provided to Cuisine Pastel when creating a personal account or using any Service on the Website, including but not limited to: (i) ordering and purchasing an item; (ii) any transaction on the Website; (iii) posting a comment; (iv) any interaction with any of the Services on the Website.


CUISINEPASTEL.COM is available at all times, except in the event of force majeure or any other reason beyond its control. Cuisine Pastel reserves the right to restrict access to, or terminate the Terms and Conditions of, this Website and its Services, at any time without notice and without cause. In no event will Cuisine Pastel be held liable for any damages or inconvenience resulting from the Website’s unavailability.


Orders and purchases

Cuisine Pastel reserves the right to cancel orders and limit the number of items per order, at its discretion. In the event that Cuisine Pastel cancels an order, we promise to refund the amount received, if any, to the customer.

The User of the Website’s Services agrees to pay in full all charges pertaining to an order that they have placed and confirmed.


Cuisine Pastel promises to deliver the items purchased on the Website within the specified period. All items are delivered by a third party, and delivery is subject to the conditions stipulated in the shipping contract of the said third party. Cuisine Pastel is not liable in the event of deliveries delayed for reasons beyond its control, nor from the moment when the parcel is delivered to the carrier.

Cuisine Pastel reserves the right to not deliver to certain addresses.


Cuisine Pastel promises to refund any item that does not meet the Customer’s expectations. However, we reserve the right to refuse a refund, at our discretion, if we find the reason you provide unconvincing.

Availability of items

By visiting Cuisine Pastel, you can access the inventory of its collections. The quantity of each displayed product is limited. Consequently, Cuisine Pastel cannot guarantee the availability of a product.

Items descriptions

Cuisine Pastel takes the required steps to be as accurate as possible in describing the items, including sizes, colours, and all other information.

However, Cuisine Pastel does not guarantee that product descriptions or any other content appearing on CUISINEPASTEL.COM are accurate, complete, reliable or error-free.

Cuisine Pastel reserves the right to refuse an order if information has been incorrectly posted, including prices or promotions.

If a product offered on CUISINEPASTEL.COM is not as described, please notify our Customer Service at [email protected].


When using the online Boutique or any other Service on the Website, Cuisine Pastel requires only the information needed to provide the Service or handle the order, billing and delivery.

Cuisine Pastel respects the privacy of every User’s personal information. This information will never be lent or sold to anyone.

Login and personal accounts

If you create an account on the CUISINEPASTEL.COM Website, you are responsible for maintaining the privacy of your personal account and your password to access it, as well as restricting access to your computer. You accept responsibility for any activity conducted through your account.

At any time, you can change the information you provided when creating a personal account, or delete a personal account.

Electronic communications

Cuisine Pastel may use a User’s personal information to contact them when required.

When a User accesses the Website and Services of CUISINEPASTEL.COM, or when they send us an email, they contact us electronically. In doing so, they consent to receiving electronic communications on our behalf.

You agree that any agreement, notice, disclosure or other communication that we send to you electronically satisfies all legal conditions that requires written communication.

Notices, messages and other content

If you post or submit content, unless we indicate otherwise, you grant Cuisine Pastel the non-exclusive, royalty-free, perpetual and irrevocable right to use, reproduce, modify, adapt, publish, translate, create derived material, distribute and display the content, using any means available throughout the world.

You grant Cuisine Pastel the right to associate the name you provided when you created an account to the content you submit. You represent and warrant that you own or control the rights to the content you submit, that the content is accurate, that the use of the content you provide does not in any way violate these conditions and will not cause any damage to anyone, and that you will compensate Cuisine Pastel for any claim resulting from the content you provide.

Cuisine Pastel reserves the right (not the obligation) to log and modify, or delete, any activity or content.

Cuisine Pastel is in no way responsible and assumes no liability for the content submitted by you or any third party.


If a link to an external website appears on CUISINEPASTEL.COM, Cuisine Pastel cannot be held liable for the accuracy, legality and any other aspect of the content or functionality of this external site.

Illegal use

Cuisine Pastel reserves the right to prohibit the Services offered by the Website, automatically and without notice to any person, in the event of, but not limited to: (i) offensive, defamatory, discriminatory, threatening, intrusive or hateful remarks; (ii) erroneous information, including but not limited to a false email address or false credit card information; (iii) abusive, misleading, fraudulent or unlawful behaviour or use; (iv) contaminated content, spam, piracy or identity theft; (v) hijacking of the contents of the Website or commercial solicitation; and (vi) any other behaviour approaching this or which Cuisine Pastel, at its discretion, interprets as such.

Cuisine Pastel reserves the right (not the obligation) to delete or modify these types of content, but may not regularly review the content displayed.

License and authorship of content

Cuisine Pastel grants you a limited license to access and use the CUISINEPASTEL.COM Website.

This license does not permit the resale or commercial use of the CUISINEPASTEL.COM Website or its contents, any download or copying of account information for the benefit of another merchant or any other person, or the use of data mining tools, bots or similar data extraction tools.

The total content (“Content”) of CUISINEPASTEL.COM including, but not limited to (i) the logo, text, design, graphics, drawings, illustrations, photos, videos, and soundtracks; (ii) the code and software; (iii) the organization and presentation of this content; is the property of Cuisine Pastel or its content providers and is protected by Canadian and international copyright laws.

Any software used on the CUISINEPASTEL.COM Website is the property of Cuisine Pastel or its software suppliers and is protected by Canadian and international copyright laws.

The Content of the Website may not be used in connection with a product or service that does not belong to Cuisine Pastel, at any time and in any way.

The Content of the Website may not be downloaded (other than in cache memory), modified, copied, or reproduced, at any time and in any way, without the written consent of Cuisine Pastel.

The Content of the Website may be used or shared only for reasonable, personal and non-commercial use.

CUISINEPASTEL.COM and Cuisine Pastel are owned by LBAS Inc.

Any other brand or trademarks appearing on the Website and not belonging to Cuisine Pastel or its associated brands are the property of their respective owners.

All our rights are reserved.

Cuisine Pastel respects intellectual property. If you believe that your content has been copied in a way that violates your copyright, please notify us immediately by contacting us at [email protected].


Cuisine Pastel logs information on pages viewed by all Users of the Website. These data include: internet protocol (IP) addresses, type of browser, internet service provider (ISP), the page that directed the visitor to the Website or the last page visited before leaving the Website, operating system, date and time of the visit, connection speed, reading time, display time, number of clicks, and information on content sharing.

Cuisine Pastel uses this data, as a whole, to compile statistics and improve the online experience for all users of the Website.

Limitation of liability

In no event will Cuisine Pastel, its affiliated companies and their respective directors, employees, agents, licensors and content providers, or their respective successors and assigns, be held liable in connection with the use of the Website and the Services: (i) messages, emails or letters that are lost, incomplete, illegible, misdirected or stolen; (ii) the unavailability of connections or failure of online communications; (iii) any bug or virus of any kind and origin whatsoever.


The user of the Website agrees and promises to hold harmless Cuisine Pastel, its affiliates and their respective directors, employees, agents, licensors and content providers, or their successors and assigns, and to take sides with Cuisine Pastel concerning all claims, requests, liabilities, costs or expenses of any kind, including legal fees and disbursements arising directly or indirectly from: (i) the Website User’s violation of the Terms and Conditions; (ii) the use of publications, communications, distributions or downloads of any kind via the Website and/or the Services; (iii) any violation by the User of applicable laws or regulations.

The User promises to cooperate with Cuisine Pastel in the dispute of any claim.

Applicable law

The use of the Website and the Services, along with the Terms and Conditions, including the Privacy Policy, are governed by the laws of the Province of Quebec and the laws of Canada, without regard to the conflict of laws principles. Any dispute arising from or related to the use of the Website or its Services, or the Terms and Conditions, will be subject to the jurisdiction of the courts of the District of Montreal, Province of Quebec.

Using the Services and visiting the Website may be illegal in certain territories that prohibit access to the contents of the Website. The User is responsible for complying with the laws in their territory.


Last modification: August 26th, 2017